FAQ
Frequently asked questions
Everything about credits, creating faceless videos, publishing to YouTube and keeping your account safe.
Getting started
What is Videoileo?
Videoileo is a faceless video studio. Type a topic and AI writes the script, records a studio-grade voiceover and generates cinematic visuals — then you download, publish to YouTube or schedule a whole series. No camera, no editing skills needed.
Is the free trial really free?
Yes — sign up with just your email (or Google) and you get 100 free credits, enough to make a couple of full short videos end-to-end. No card required.
Do I need to show my face or record anything?
Never. Scripts, voiceovers, visuals, music and motion are all generated for you. That's the whole point of a faceless channel.
Can I sign in with Google?
Yes — use the "Continue with Google" button on the sign-in or sign-up page. Google accounts share the same credits and features as email accounts.
Credits & plans
What's a credit?
Credits power AI generation — scripts, studio voiceovers and cinematic scene visuals. Every paid plan includes a monthly credit allotment, and you can buy one-time top-up packs anytime.
How many credits does a video cost?
A script is 10 credits, each scene visual is 5, and a voiceover is 5 (OpenAI voices) or 10 (ElevenLabs). A typical 3-scene short costs around 30 credits; a 7-scene long-form around 55. Optional extras: AI motion clips are 25 per scene and YouTube thumbnails are 5.
Can I change or cancel my plan?
Plans are month-to-month. Upgrade, downgrade, or cancel anytime — you keep any credits already in your balance.
Can I earn free credits?
Yes — refer friends and earn 100 credits for each one who joins (up to 5). Your referral link is in the Refer & Earn tab.
Creating videos
What visual styles are available?
Comic book, anime, minimal, cinematic and more — pick a style per video and restyle any time. You can also add true AI 3D motion to any scene, or animate all scenes in one click.
Can I edit the script and scenes?
Yes — every scene's narration, on-screen caption, transition and duration are editable. You can reorder, delete and regenerate visuals per scene before building the final video.
How long does rendering take?
Most shorts render in under a minute. Long-form videos with music, motion clips and crossfades typically take a few minutes — you can leave the page and come back.
Can I make long-form videos?
Yes — choose Long when creating and you'll get a 7-scene script built for watch time, with background music and scene transitions.
Publishing & scheduling
Does Videoileo post to social automatically?
You can schedule a whole series to a YouTube, TikTok & Instagram queue today. Connected YouTube channels get automatic uploads; fully automated publishing to the other platforms is rolling out.
How do I connect my YouTube channel?
Go to Settings → Connected channels and click Connect YouTube. Once connected, you can publish any finished video straight to your channel — or let a scheduled series post for you.
What is a Series?
A Series is a batch of videos on one theme, generated and scheduled automatically — the fastest way to grow subscribers with consistent posting.
Do I own the videos I create?
Yes — download your MP4s and use them anywhere. See our Content & Copyright Policy for the fine print.
Account & security
How do I change or reset my password?
Logged in? Head to Settings → Change password. Forgot it? Use the "Forgot password?" link on the sign-in page and we'll email you a secure reset link that expires in 60 minutes. Google sign-in users can use the same link to set a password too.
Will I be notified if my password changes?
Yes — every password change triggers an instant security alert email to your account address, so you can react immediately if it wasn't you.
Can I sign out of all devices?
Yes — when changing your password in Settings, tick "Also sign out of all other devices" and every other session is ended instantly. Resetting via email link signs out all devices automatically.
Can I delete my account?
Yes — Settings → Delete account permanently removes your account and everything in it (videos, voiceovers, visuals, series and scheduled posts).
Still stuck? Contact us — or dive into the free faceless video guides and pricing plans.